Unexpected Error/Login failed

Discussion in 'Bug Reports' started by DukeOfDarkness, Aug 21, 2021.

  1. DukeOfDarkness

    DukeOfDarkness Villager

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    Hello,
    I'm getting an Unexpected Error, while trying to log-in via Celeste Launcher and error saying: Login to "Celeste Fan Project" Server failed (timeout) while running Spartan.exe with email and password in properties. I have already tried troubleshooting stated on Celeste Project forum.

    This is the latest launcher log file:
    2021-08-21 14:01:42.155 +02:00 [INF] Initializing bootstrapper
    2021-08-21 14:01:42.218 +02:00 [INF] User config loaded from C:\Program Files (x86)\Steam\steamapps\common\Age Of Empires Online\CelesteConfig.xml
    2021-08-21 14:01:42.219 +02:00 [INF] No game path is set
    2021-08-21 14:01:42.224 +02:00 [INF] IsSteamVersion: true
    2021-08-21 14:01:42.227 +02:00 [INF] Initialized web socket
    2021-08-21 14:01:42.227 +02:00 [INF] Initializing fingerprint provider
    2021-08-21 14:01:42.236 +02:00 [INF] Localized UI language to English (United States)
    2021-08-21 14:01:42.236 +02:00 [INF] Bootstrapper initialized
    2021-08-21 14:03:04.988 +02:00 [INF] Stored credentials is null: true
    2021-08-21 14:03:04.988 +02:00 [INF] Performing login with entered credentials
    2021-08-21 14:03:04.997 +02:00 [DBG] Initializing web socket
    2021-08-21 14:03:05.012 +02:00 [INF] Attempting to connect to wss://prod.projectceleste.com:4513/
    2021-08-21 14:03:35.021 +02:00 [WRN] Timed out connecting to server
    2021-08-21 14:03:35.025 +02:00 [ERR] Server connection timeout)!
    System.Exception: Server connection timeout)!
    at Celeste_Public_Api.WebSocket_Api.WebSocket.Client.<DoConnect>d__17.MoveNext() in D:\a\1\s\Libs\Celeste_Public_Api\WebSocket_Api\WebSocket\Client.cs:line 92
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at Celeste_Public_Api.WebSocket_Api.WebSocketApi.<Connect>d__24.MoveNext() in D:\a\1\s\Libs\Celeste_Public_Api\WebSocket_Api\WebSocketApi.cs:line 89
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at Celeste_Public_Api.WebSocket_Api.WebSocketApi.<DoLogin>d__26.MoveNext() in D:\a\1\s\Libs\Celeste_Public_Api\WebSocket_Api\WebSocketApi.cs:line 113
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at Celeste_Launcher_Gui.Pages.LoginPage.<PerformLogin>d__4.MoveNext() in D:\a\1\s\Celeste_Launcher_Gui\Pages\LoginPage.xaml.cs:line 140
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at Celeste_Launcher_Gui.Pages.LoginPage.<PerformLogin>d__3.MoveNext() in D:\a\1\s\Celeste_Launcher_Gui\Pages\LoginPage.xaml.cs:line 94

    Thank you for any advice in advance.

    Edit: Issue solved by the moderator on Discord server, thanks again.
     
    #1 DukeOfDarkness, Aug 21, 2021 at 1:11 PM
    Last edited: Aug 22, 2021
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  3. Wartai

    Wartai Moderator
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    Are you using the latest version Launcher ? v3.6.0
    If not, then manually install the latest
     
  4. Wartai

    Wartai Moderator
    Staff Member Moderator

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    I have to go, its very late here.. hope you get it sorted ..
    If not, please join our Discord, replies may be alot quicker
     
  5. DukeOfDarkness

    DukeOfDarkness Villager

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    Yes, I have Launcher v3.6.0.0. It worked before, but I've had to reinstall Windows 10. Now it doesn't work for some reason. I might do some more digging, although I tried probably everything now. I guess I'll have to join Discord anyway, thank you for your reply.
     
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