Spartan.exe application crash

Discussion in 'Misc' started by Alpha, Dec 17, 2017.

  1. Alpha

    Alpha Spearman

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    The following is happenning to me since last game update/fix.

    I've done game scan with and without beta update enabled, with the same hardware specs and with no windows update done with same results.

    Also re-installed https://download.visualstudio.micro...3f02745c7b206ad10373cbca89b/VC_redist.x64.exe

    1st cenario
    A) logon into the game, select any civ, do any random stuff or stay still with chat open
    for about 1~2 minutes.
    B) Me or someone open for trade or invite for a party and it will crash

    2nd cenario
    Same as A) on 1st cenario
    B) Open mail, create message, when submit the message it will crash

    If immediately after logon you try 1st B) sometimes works (~70%) and sometimes not (~30%).

    If after logon you immediately try 2nd B) cenario, it works fine.

    If you end a quest and try any of the above it will crach.

    Sometimes when starting co-op quests with someone it crash or it says that the other player cannot be found.

    After the crash the game is still running and I do need to manually end the game using task manager.

    Screen Shot 052.PNG
    ---------------------------------------
    This is what is reported:
    ---------------------------------------
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Spartan.exe
    Application Version: 4.0.0.6148
    Application Timestamp: 5089cc31
    Fault Module Name: Spartan.exe
    Fault Module Version: 4.0.0.6148
    Fault Module Timestamp: 5089cc31
    Exception Code: 40000015
    Exception Offset: 00777ec0
    OS Version: 6.3.9600.2.0.0.256.4
    Locale ID: 2057
    Additional Information 1: 04fe
    Additional Information 2: 04fe6403eed4221677569e191a61bd41
    Additional Information 3: 66b6
    Additional Information 4: 66b67488fa3717bc6799d778a2c28201

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    Attached Files:

    Exclusive0r likes this.
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  3. Kevsoft

    Kevsoft XLiveless Dev
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    With beta enabled, could you give me your xlive.log? It is located in Documents/Spartan folder.
     
  4. Alpha

    Alpha Spearman

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    xlive.log attached
     

    Attached Files:

  5. Kevsoft

    Kevsoft XLiveless Dev
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    Okay thank you for your log file. Please wait until the next beta... this should fix it then
     
  6. Ryddag

    Ryddag Banned
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    Does this still append to you?
     
  7. Alpha

    Alpha Spearman

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    Hi,

    The game no longer crash since the last two updates.

    Last week I still had some small issues with mail, chat, trade and when trying PvE.

    Just logged and so far all seams right with no problems at all with mail and with the chat, it seams it can now find immediately the user's when sending mail or wisper, and so far I do not see any message saying "user does not exists" or "user is an invalid gamertag", no more need to retry again, again and again.

    That's cool :), great job!

    I'll try later with some buddies PvE and trade and will keep you posted.

    Thank you for your support.
     
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  8. Alpha

    Alpha Spearman

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    Hi,

    It looks that's more stable, however it is still not fully sorted out.

    After I log into any civ and immediately send mail, whisper or trade, it works just fine without problems, but I need to stay in the same place (I mustn't logout or go to another city for example).

    If instead I do anything else, such as for example getting quest from giver, go to another city or whatever then it suddently and randomly happens.

    On PVE, it also happens that it is difficult to enter into parties (e.g.: accuses that the name tag doesn't exist) and to launch a coop game.

    Attaching some screenshoots, hope it can give a better picture of what does occur.
     
  9. Exclusive0r

    Exclusive0r Immortal

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    I get similar
    Code:
    Log Name:      Application
    Source:        Application Error
    Date:          09/01/2019 11:14:28
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      MetanoiaAcer
    Description:
    Faulting application name: Spartan.exe, version: 4.0.0.6148, time stamp: 0x5089cc31
    Faulting module name: xlive.dll, version: 1.0.2014.0, time stamp: 0x5c2dcffb
    Exception code: 0xc0000005
    Fault offset: 0x002371f7
    Faulting process id: 0x%9
    Faulting application start time: 0x%10
    Faulting application path: %11
    Faulting module path: %12
    Report Id: %13
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2019-01-09T10:14:28.000000000Z" />
        <EventRecordID>83682</EventRecordID>
        <Channel>Application</Channel>
        <Computer>MetanoiaAcer</Computer>
        <Security />
      </System>
      <EventData>
        <Data>Spartan.exe</Data>
        <Data>4.0.0.6148</Data>
        <Data>5089cc31</Data>
        <Data>xlive.dll</Data>
        <Data>1.0.2014.0</Data>
        <Data>5c2dcffb</Data>
        <Data>c0000005</Data>
        <Data>002371f7</Data>
      </EventData>
    </Event>
     
  10. Kevsoft

    Kevsoft XLiveless Dev
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    So when does the crash happen?
     
  11. Exclusive0r

    Exclusive0r Immortal

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    it seems random but i will monitor it
     
  12. Zervikalsyndrom

    Zervikalsyndrom Villager

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    I too get a C0000005 exception since the update, immediately after the launcher starts spartan.exe:
    (Sorry for the foreign language output, it's a German Windows 8 install, but since the dump layout is the same as in the english version you'll get the gist of it, I think ;-)
    Problemsignatur:
    Problemereignisname: APPCRASH
    Anwendungsname: Spartan.exe
    Anwendungsversion: 4.0.0.6148
    Anwendungszeitstempel: 5089cc31
    Fehlermodulname: Spartan.exe
    Fehlermodulversion: 4.0.0.6148
    Fehlermodulzeitstempel: 5089cc31
    Ausnahmecode: c0000005
    Ausnahmeoffset: 00667413
    Betriebsystemversion: 6.3.9600.2.0.0.768.101
    Gebietsschema-ID: 3079
    Zusatzinformation 1: 5861
    Zusatzinformation 2: 5861822e1919d7c014bbb064c64908b2
    Zusatzinformation 3: 9044
    Zusatzinformation 4: 904415419f02c4ad4d39c4867383d25a

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  13. Kevsoft

    Kevsoft XLiveless Dev
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    Servus!

    Do you maybe have any anti-virus software active or anything that could interfere?
     
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