SOLVED No launch in online mode

Discussion in 'Connectivity' started by Arkamenon, Oct 11, 2018.

  1. Arkamenon

    Arkamenon Villager

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    Hello...

    When I try to connect via online (with my nickname or email) it appear "internal error" message. I have desactivated my antivirus, I have comprobated the windows´ firewall is ok for the game, run 'game scan' and all it´s required to run the game but it´s still not work. I don´t know what is happen.
     
    #1 Arkamenon, Oct 11, 2018 at 3:58 AM
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  2. NCSGeek

    NCSGeek Moderator
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    Could you screenshot the error? Or quote the full message?
     
    #2 NCSGeek, Oct 11, 2018 at 4:02 AM
  3. Wartai

    Wartai Moderator
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    The last issue with that error was that the password was invalid, caused by password reset when it had 32 digits, now it was changed to give out 16 .. So if you previously had a password reset, try it again
     
    #3 Wartai, Oct 11, 2018 at 9:48 AM
  4. Arkamenon

    Arkamenon Villager

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    It shows a popup simply says: "Error: Internal Error". Only that, when I try to loggin.
     
    #4 Arkamenon, Oct 11, 2018 at 3:10 PM
  5. Arkamenon

    Arkamenon Villager

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    My password only have 9 digits and it include one simbol. Maybe is it possible show me that error for include a simbol in my password? In this page I can logging without any problems.

    I´ll try changing the password for another without simbols then.

    PD: Didn´t work.

    PD: It woks finally. Thanks a lot. It was just you told me. Reset the password :))
     
    #5 Arkamenon, Oct 11, 2018 at 3:15 PM
    Last edited: Oct 11, 2018
    NCSGeek likes this.
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