Installation issues / errors , help greatly appreciated

Discussion in 'Installation' started by spartan, Jan 5, 2020.

  1. spartan

    spartan Spearman

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    xlive log.jpg xlive.dll error.png artuiloadingscreens.jpg Hey guys , i have installed everything in the list

    Still cannot run the game
    What is GAME SCAN ? i tried to google but found nothing
    i get a XLIVE.DLL error

    Any help greatly appreciated , i loved all the AOE series and have been playing them since i was a teenager in the 90s (granpa now :)) )
     
    #1 spartan, Jan 5, 2020 at 2:35 AM
    Last edited: Jan 5, 2020
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  3. FinishedBlock21

    FinishedBlock21 Berserker

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    The game scan downloads essential game files, not sure why you're getting that error and can't complete it. Best people to help you are the tech guys, ncsgeek and wartai. Look for them on discord, help channel. Welcome and hope you solve this issue and you are able to play soon!
     
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  4. spartan

    spartan Spearman

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    Thank you very much for welcoming me and replying , i have managed to fix the rest of the error but one
    I still get that first photo error the STD one :)

    Early std::exception error
    What() = "Failed opening file C:\Users\Admin\Documents\Spartan\Xlive.log for writing: Permission denied"
    [context: PatchDataStartup]

    Spartan being my username :)
     
  5. FinishedBlock21

    FinishedBlock21 Berserker

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    An antivirus could cause this issue I think. I've seen people with bit defender having this issue before. try adding the game and the launcher as an exclusion
     
  6. spartan

    spartan Spearman

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    Yes for the last error the fix was disabling the internet security for 1 minute !
    Working now !
    I'll see how to create a rule for it :)
    Thank you so much for helping , have a wonderful rest of the weekend !
     
  7. FinishedBlock21

    FinishedBlock21 Berserker

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    Great! See you in game!
     
  8. Abrahan_1234

    Abrahan_1234 Villager

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    The same thing happens to me but download file Art.bar artuiloadingscreens-jpg.jpg
     
  9. CWO

    CWO Spearman

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    Try disabling Download Boost if it's enabled. In the launcher next to the version number, click the hammer icon, select Game Scan. If there's a check in the box on that screen, remove it and try the scan.
     
  10. azajali43

    azajali43 Villager

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    you can change your antivirus, the problem might be occur through antivirus which you are using.
     
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