I can't launch the game

Discussion in 'Bug Reports' started by Ancelyn, May 19, 2018.

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  1. Ancelyn

    Ancelyn Villager

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    Hi, i have a poblem since this morning with the game, when i'm on the launcher and i click on "PLAY" it appears an error message "WARNING: ERROR DURING QUICK SCAN. ERROR MESSAGE: IT EXISTS AN EROR IN THE DOCUMENT XML (1,17).". I just can click on "OK" and the game don't run. What can i do to resolve this problem ?
     
    #1 Ancelyn, May 19, 2018 at 11:34 AM
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  2. Forest

    Forest Long Swordsman

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    Run a Game scan. What is the result?
     
    #2 Forest, May 19, 2018 at 11:42 AM
  3. Ancelyn

    Ancelyn Villager

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    i can't run a scan game it appears the same error message
     
    #3 Ancelyn, May 19, 2018 at 12:43 PM
  4. Ancelyn

    Ancelyn Villager

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    the problem is resolved now, i just try again to launch the game and it works, thank you for your help.
     
    #4 Ancelyn, May 19, 2018 at 1:05 PM
  5. NCSGeek

    NCSGeek Moderator
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    Yep, the issue was resolved a while ago.
     
    #5 NCSGeek, May 19, 2018 at 7:56 PM
  6. Stabarella

    Stabarella Villager

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    Hi, apologies to bump this thread but I’ve had a similar issue except it says ‘...there is an error in XML document (1, 3). I’ve ran a game scan and it says the same thing. I’ve also exited off the log in and reloaded to no avail. Have I missed something?

    Thanks
     
    #6 Stabarella, Jun 4, 2018 at 7:06 PM
  7. Stabarella

    Stabarella Villager

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    I've just joined Discord and noted that many people are having the same issue and the devs know about it. Sorry again for bumping the thread, trust me to download the game on the day it breaks down!
     
    #7 Stabarella, Jun 4, 2018 at 7:26 PM
  8. NCSGeek

    NCSGeek Moderator
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    No problem. It should be fixed now btw.
     
    #8 NCSGeek, Jun 4, 2018 at 9:26 PM
  9. ninja_Xave

    ninja_Xave Villager

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    hi ich habe ein problem ich will den costele launcher downloaden aber bei mir komm halt was ganz anderes als download geht es nicht mit windows 10
     
    #9 ninja_Xave, Jan 11, 2019 at 2:35 PM
  10. ninja_Xave

    ninja_Xave Villager

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    als der download denn ich brauch um age of empire online zu spielen
     
    #10 ninja_Xave, Jan 11, 2019 at 2:52 PM
  11. lukipr0

    lukipr0 Woad Raider

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    #11 lukipr0, Jan 12, 2019 at 3:59 AM
  12. lukipr0

    lukipr0 Woad Raider

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    hol dir am besten discord, schick mir unter lukipr0#3130 ne nachricht, dann helf ich dir gerne.
     
    #12 lukipr0, Jan 12, 2019 at 4:04 AM
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