I can't launch the game

Discussion in 'Bug Reports' started by Ancelyn, May 19, 2018.

  1. Ancelyn

    Ancelyn Villager

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    Hi, i have a poblem since this morning with the game, when i'm on the launcher and i click on "PLAY" it appears an error message "WARNING: ERROR DURING QUICK SCAN. ERROR MESSAGE: IT EXISTS AN EROR IN THE DOCUMENT XML (1,17).". I just can click on "OK" and the game don't run. What can i do to resolve this problem ?
     
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  3. Forest

    Forest Long Swordsman

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    Run a Game scan. What is the result?
     
  4. Ancelyn

    Ancelyn Villager

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    i can't run a scan game it appears the same error message
     
  5. Ancelyn

    Ancelyn Villager

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    the problem is resolved now, i just try again to launch the game and it works, thank you for your help.
     
  6. NCSGeek

    NCSGeek Moderator
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    Yep, the issue was resolved a while ago.
     
  7. Stabarella

    Stabarella Villager

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    Hi, apologies to bump this thread but I’ve had a similar issue except it says ‘...there is an error in XML document (1, 3). I’ve ran a game scan and it says the same thing. I’ve also exited off the log in and reloaded to no avail. Have I missed something?

    Thanks
     
  8. Stabarella

    Stabarella Villager

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    I've just joined Discord and noted that many people are having the same issue and the devs know about it. Sorry again for bumping the thread, trust me to download the game on the day it breaks down!
     
  9. NCSGeek

    NCSGeek Moderator
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    No problem. It should be fixed now btw.
     
  10. ninja_Xave

    ninja_Xave Villager

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    hi ich habe ein problem ich will den costele launcher downloaden aber bei mir komm halt was ganz anderes als download geht es nicht mit windows 10
     
  11. ninja_Xave

    ninja_Xave Villager

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    als der download denn ich brauch um age of empire online zu spielen
     
  12. lukipr0

    lukipr0 Villager

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  13. lukipr0

    lukipr0 Villager

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    hol dir am besten discord, schick mir unter lukipr0#3130 ne nachricht, dann helf ich dir gerne.
     
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