No text showing at all

Discussion in 'Bug Reports' started by Cendash, Apr 26, 2018.

  1. Cendash

    Cendash Woad Raider

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    I generated a report with powershell too. I had to look up how to do it, so if there is a way to cast a wider net with these reports I am open to direction.


    DisplayName DisplayVersion Publisher
    ----------- -------------- ---------
    Battlenet Blizzard Entertainment

    Microsoft Office Professional Plus 2010 14.0.4734.1000 Microsoft Corporation
    StarCraft II Blizzard Entertainment
    Steam 2.10.91.91 Valve Corporation



    Java 8 Update 171 8.0.1710.11 Oracle Corporation
    Spybot Anti-Beacon 1.5 Safer-Networking Ltd.
    Java Auto Updater 2.8.171.11 Oracle Corporation
    Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020 14.13.26020.0 Microsoft Corporation
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660 12.0.40660.0 Microsoft Corporation
    Microsoft Games for Windows Marketplace 3.5.67.0 Microsoft Corporation
    Microsoft Visual C++ 2005 Redistributable 8.0.61001 Microsoft Corporation
    Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020 14.13.26020.0 Microsoft Corporation
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660 12.0.40660 Microsoft Corporation
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 12.0.21005.1 Microsoft Corporation
    Microsoft Games for Windows - LIVE Redistributable 3.5.92.0 Microsoft Corporation
    Microsoft Visual C++ 2017 x86 Additional Runtime - 14.13.26020 14.13.26020 Microsoft Corporation
    Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.13.26020 14.13.26020 Microsoft Corporation
    Microsoft Office Professional Plus 2010 14.0.4734.1000 Microsoft Corporation
    Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition Microsoft
    Update for Microsoft Office 2010 (KB2494150) Microsoft
    Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition Microsoft
    Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition Microsoft
    Definition Update for Microsoft Office 2010 (KB3115475) 32-Bit Edition Microsoft
    Microsoft Office Access MUI (English) 2010 14.0.4734.1000 Microsoft Corporation
    Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition Microsoft
    Microsoft Office Excel MUI (English) 2010 14.0.4734.1000 Microsoft Corporation
    Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition Microsoft
    Microsoft Office PowerPoint MUI (English) 2010 14.0.4734.1000 Microsoft Corporation
    Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition Microsoft
    Microsoft Office Publisher MUI (English) 2010 14.0.4734.1000 Microsoft Corporation
    Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition Microsoft
    Microsoft Office Outlook MUI (English) 2010 14.0.4734.1000 Microsoft Corporation
    Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition Microsoft
    Microsoft Office Word MUI (English) 2010 14.0.4734.1000 Microsoft Corporation
    Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition Microsoft
    Microsoft Office Proof (English) 2010 14.0.4734.1000 Microsoft Corporation
    Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition Microsoft
    Microsoft Office Proof (French) 2010 14.0.4734.1000 Microsoft Corporation
    Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition Microsoft
    Microsoft Office Proof (Spanish) 2010 14.0.4734.1000 Microsoft Corporation
    Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition Microsoft
    Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition Microsoft
    Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition Microsoft
    Microsoft Office Proofing (English) 2010 14.0.4734.1000 Microsoft Corporation
    Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition Microsoft
    Microsoft Office InfoPath MUI (English) 2010 14.0.4734.1000 Microsoft Corporation
    Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition Microsoft
    Microsoft Office Shared MUI (English) 2010 14.0.4734.1000 Microsoft Corporation
    Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition Microsoft
    Microsoft Office OneNote MUI (English) 2010 14.0.4734.1000 Microsoft Corporation
    Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition Microsoft
    Microsoft Office Groove MUI (English) 2010 14.0.4734.1000 Microsoft Corporation
    Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition Microsoft
    Microsoft Office Shared Setup Metadata MUI (English) 2010 14.0.4734.1000 Microsoft Corporation
    Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition Microsoft
    Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition Microsoft
    Microsoft Office Access Setup Metadata MUI (English) 2010 14.0.4734.1000 Microsoft Corporation
    Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition Microsoft
    MultiPack Visual C++ Installer version 0.2 0.2 BobSpwg
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 9.0.30729 Microsoft Corporation
    Age Of Empires Online version 1.0 1.0 Age of Empires Online © Micros...
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 9.0.30729.6161 Microsoft Corporation
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660 12.0.40660 Microsoft Corporation
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660 12.0.40660.0 Microsoft Corporation
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 10.0.40219 Microsoft Corporation



    Realtek High Definition Audio Driver 6.0.1.7404 Realtek Semiconductor Corp.
     
  2. NCSGeek

    NCSGeek Moderator
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    Strange. Try this command (In an admin command prompt)

    wmic /output:C:\InstallList.txt product get name,version

    then send me InstallList.txt. (It'll be in C:\)
     
  3. Cendash

    Cendash Woad Raider

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    As requested, here is the file.

    It looks like the same list as the first report, with a version column.
     

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  4. Cendash

    Cendash Woad Raider

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    Here is a text of the report I produced with powershell (the one I pasted above). It appears to have more items listed, but still does not show steam-games etc.

    Your help is much appreciated. I am out of my depth here, but will stay the course. I would like to figure this problem out.
     

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  5. NCSGeek

    NCSGeek Moderator
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    It is weird that it wouldnt show everything. But it's ok. In the lists of programs the only one I saw that Im unsure if it'd cause issues was "Spybot Anti-Beacon". Maybe try uninstalling that temporarily and see if it has any benefit.
     
  6. Ryddag

    Ryddag Banned
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    did you tried to use another language in game like french or other to see if the issue is the same?
     
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  7. Cendash

    Cendash Woad Raider

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    I tried uninstalling Spybot Anti-beacon, as you suggested. No effect.

    I tried switching the language. No effect.
     
  8. NCSGeek

    NCSGeek Moderator
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    Man. :/

    You said a while back that it works in safe mode. So it has to be something like 3rd-party software, or some kind of user-related setting.
    Just gotta figure out what it is.
     
  9. Twowords

    Twowords Woad Raider

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    I would stop running battle.net and blizzard. It could be their Warden anti-cheat software. I had a similar issue in other games when it was running in the background. I am not sure why Blizz came out with their Warden software. It shows up as a virus everytime I start up battle.net.
     
  10. NCSGeek

    NCSGeek Moderator
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    "It shows up as a virus" - What does? AOEO? But yeah, try making sure that this "Warden" thing is not running.
     
  11. Cendash

    Cendash Woad Raider

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    Sorry for the slow response. real life encroaches on gaming sometimes.
    I will keep at this until it is solved.

    I have not run Blizzard programs at the same time as attempting AOEO. Will I need to uninstall them all to properly test if it is conflicting?

    Do you know what warden show up as in Task manager?

    I'll try manually ensuring it is not running in the background before I go uninstalling such a big program. If that doesn't work, I guess uninstalling blizzard is the next thing to check.
     
  12. NCSGeek

    NCSGeek Moderator
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    No problem, I understand

    Im not sure what warden's process is in the task manager, sorry. But to fully rule out the blizzard stuff, you could try uninstalling if you are ok with that, otherwise, just make sure that warden isnt running.
     
  13. Cendash

    Cendash Woad Raider

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    Here we go:
    - I did a full uninstall on all the Blizzard software.
    - I uninstalled AOEO.
    - While doing that I realized that there was still a steam version of AOEO installed. I had uninstalled through Steam, but it was still listed under "Programs & Features" list. So I uninstalled that too.
    - I cleaned up all the left over files I could, both in Programs(86) and in Documents & deleted all the folders related to AOEO that I could find.
    - restarted
    - re-installed AOEO from downloaded file (NOT Steam)
    - copied the Celeste files into the "AGE of Empires Online" folder. (admin authorize it to overwrite files)
    - created a desktop shortcut for Celeste_Launcher_GUI.exe (& set it to run as admin)
    - opened Celeste with shortcut
    - updated Celeste
    - Ran "Game Scan" (it flashed that a few files were fixed)
    - restarted computer
    - opened Celeste with shortcut again
    - Paused my virus protection and firewall
    - hit "Play" button

    No change :(
    The program still shows no text.
     
  14. Cendash

    Cendash Woad Raider

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    Also: When I finally hit play, a pop-up told me the program could not detect my hardware. I told it to proceed anyway. Sorry, I didn't note down the exact wording.
     
  15. Forest

    Forest Long Swordsman

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    Try this:

    1. Run regedit (you should be able to find it from Windows search)
    2. Navigate to "Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\GRE_Initialize"
    3. Add Key "DisableFontBootCache" and set value to "1" (to create a key, right-click on/inside the folder and select New -> Key)
    4. Reboot and all should be well
     
  16. NCSGeek

    NCSGeek Moderator
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    Man... And if I remember, it worked in safe mode, correct? Also, you ccan try what @Forest has suggested too. If that doesnt fix the issue, I suggest you undo the registry edit.
     
  17. Cendash

    Cendash Woad Raider

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    I tried your suggestion Forest. There was no change.

    I have only used regedit a few times so I am not certain I got it exactly correct.

    The GRE_initialize folder has a REG_SZ file named "(default)", & three REG_DWORD files named "DisableRemoteFontBootCache", "LastBootTimeFontCacheState", & "ServiceStackModifiedFonts".

    Also in the GRE_Initialize folder (key?) there are two folders (keys?): "LargeFont" an "SmallFont", each with several Reg_SZ files therein.

    Following your instructions, I ended up adding another folder within the GRE_Initialize folder. It is named, as you instructed, "DisableFontBootCache". Within the new folder there is a Reg_SZ file named (default). I right-clicked > Modify > changed "Value Data" from 0 to 1

    That was the only thing/file in the new "DisableFontBootCache" that I created.


    Does that sound correct?
     
  18. Cendash

    Cendash Woad Raider

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    I reinstalled and ran the Game Editor. It still works A-okay.

    Since the Game Editor is performing properly, can we compare it to the main game somehow? I mean which files control the fonts in the games? Perhaps I can compare/edit/graft the settings or entire files from the editor to the main game.

    I am no expert, but if one program works when the other does not it seems a good place to find clues.

    Again, thank you for any and all assistance.
     
    #38 Cendash, May 13, 2018 at 12:41 AM
    Last edited: May 13, 2018
  19. Forest

    Forest Long Swordsman

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    Sorry this was missleading. Try to add a DWORD (32-bit) to the "key" Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\GRE_Initialize:

    upload_2018-5-13_8-51-55.png

    Don't forget to restart your PC afterwards.
     
  20. Cendash

    Cendash Woad Raider

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    Thanks Forest.That makes sense and the picture helped. I know it is sometimes hard to know what people don't know.

    Here is what I ended up with: Regedit_Re_AOEO_repairattempt May2018.PNG

    I have the additional file "LastBootTimeFontCacheState" as you can see. Is it perhaps relevant?

    I restarted the computer, launched the game again, and :( the game is still without text.
     
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