Unable to accept multiple quests "You have reached the maximum number of active quests"

Hi,

When the Halloween event started, I visited the Haunted Isle to earn some Halloween points, but I can’t accept more than two quests. I’ve had this issue for a while now, but it didn’t bother me too much before since, in some cities, I already have all the quests accepted, so I would just abandon one I didn’t plan to do. However, now (only on the Haunted Isle), I can’t accept more than two quests at a time. When I try to accept a third, I get the pop-up shown below.



I’ve seen some posts about the same issue, but they mentioned it was fixed after an update. I’ve had this problem for a while and can’t seem to get it to go away. I reinstalled the game when I reinstalled my OS, so that shouldn’t be the issue. I’m experiencing this on all my civs.

If anyone has a fix, I’d really appreciate it, thanks in advance!