my account has been banned

Dear game manager
I'm sorry for not being familiar with the specific rules of the game and using the PVP mode to quickly upgrade my civilization level during the game. I also used this method, which caused some negative effects and resulted in my account being banned. Now that I have a detailed understanding of the basic rules of the game, I know that using the PVP mode to level up is prohibited. Therefore, I promise to never do it again and please give me a chance restore my main account （ID：691881524）because I really love the game. thanks