Game won't launch

Discussion in 'Bug Reports' started by Volatile, Jan 21, 2018.

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  1. Volatile

    Volatile Spearman

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    I could launch and play the game in multiplayer with the previous launcher, since the new launcher replaced the old one I get this error after the game file check when I press Play:

    Capture.PNG

    Already tried:
    - Everything on Reddit article troubleshoot section. (I uninstalled every one of them and reinstalled them)
    - Disable/re-enable DirectPlay.
    - Full reinstall of the game.
    - Disabling my antivirus.
    - Compatibility mode.
    - Launch as admin.

    I'm on a Windows 10.

    Does anyone have any ideas what is going on?
     
    #1 Volatile, Jan 21, 2018 at 6:18 PM
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  2. Ryddag

    Ryddag Banned
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    Did you run an game scan in launcher ?
     
    #2 Ryddag, Jan 23, 2018 at 11:35 AM
  3. Volatile

    Volatile Spearman

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    Yes. About 20 times.
     
    #3 Volatile, Jan 23, 2018 at 11:36 AM
  4. Volatile

    Volatile Spearman

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    I still can't launch the game.
     
    #4 Volatile, Feb 4, 2018 at 4:51 PM
  5. Ryddag

    Ryddag Banned
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    Does the "GameScan" complete with the success message or the error one ?
    Wich version of the launcher do you use ?
     
    #5 Ryddag, Feb 5, 2018 at 11:37 AM
  6. Volatile

    Volatile Spearman

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    I am using the latest version (v2.0.2.0).
    The game scan completes with no errors. It prompts a success message.
     
    #6 Volatile, Feb 5, 2018 at 3:27 PM
  7. Volatile

    Volatile Spearman

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    May you give a status update, please?
     
    #7 Volatile, Feb 8, 2018 at 12:35 PM
  8. NCSGeek

    NCSGeek Moderator
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    This issue has illuded me for a while. I do not know of a fix, nor does anyone I believe. Some possible causes are:

    Issue with the .net framework. Try reinstalling it.
    File/Folder permissions and/or antivirus. Disable your antivirus and see if it works, if it does, add exclusions for the game files/folders.
     
    #8 NCSGeek, Feb 8, 2018 at 7:51 PM
  9. Volatile

    Volatile Spearman

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    I did these. I removed all .net modules and installed them again. I also added exclusions for game files & folder. Not helping, unfortunately.

    I want to emphasise again that with the old launcher of yours, I could launch the game. This issue came with the new launcher.

    I hope you guys can figure out the source of the issue. I would love to be able to play this game again.
     
    #9 Volatile, Feb 8, 2018 at 8:05 PM
  10. NCSGeek

    NCSGeek Moderator
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    I am not sure that it is because of the recent updates. This error has happened before too. Maybe something else on your PC changed at the same time?
     
    #10 NCSGeek, Feb 8, 2018 at 10:40 PM
  11. Volatile

    Volatile Spearman

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    Ah, that is impossible to detect. I change a lot of thing on my PC all the time, so you may be right.

    Although as I said, it is not possible for me to say something certain about it.
     
    #11 Volatile, Feb 8, 2018 at 10:44 PM
  12. NCSGeek

    NCSGeek Moderator
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    That is fine, I understand if you cant remember every change you made. I just wanted to bring to attention that it may have been something else like that.


    I will also recommend trying this:

    Open the windows command prompt. (WIN+R, type `cmd` and hit enter)

    Run this command first: `sfc /scannow`
    then, after that one completes, run this one: `DISM /Online /Cleanup-Image /CheckHealth`

    You might need the command prompt to be in Administrator mode.
     
    #12 NCSGeek, Feb 9, 2018 at 4:57 PM
  13. JimBond007

    JimBond007 Spearman

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    1520863525-error-07b.jpg

    I have formatted my PC Friday Night and I have reinstalled the game satursday and I got that.

    I have already downloaded 3 times the game through Steam and one time with the Game DDL, same result. I have also just tried to disable my firewall and anti-virus, still that same error window. O/C, the game have been patched to the latest version.

    Do you have any idea what's wrong ?
     
    #13 JimBond007, Mar 12, 2018 at 2:10 PM
  14. NCSGeek

    NCSGeek Moderator
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    I have researched that error code, and I've found that reinstalling all versions of the C++ redist, then re-installing with the links from either of the installation tutorials can help.
     
    #14 NCSGeek, Mar 12, 2018 at 3:52 PM
  15. JimBond007

    JimBond007 Spearman

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    Thanks NCSGeek, your advice works fine.
     
    #15 JimBond007, Mar 12, 2018 at 6:44 PM
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