Can't launch the game

Discussion in 'Connectivity' started by Gummiel, Oct 10, 2018.

  1. Gummiel

    Gummiel Villager

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    So for some reason the only way for me to launch the game is to disable my antivirus/firewall (Kaspersky Internet Security), never really have issues with that normally, and I don't really want to have to do that every single time to start it. I can get the launcher up fine, but as soon as I press on play online or play offline, doesn't matter which, nothing happen other than the launcher going out of focus (but not closing, it just hides behind whatever else I happen to have on my screen). Even adding both the launcher as well as the games own exe to trusted programs changes nothing, so anyone got any ideas what I need to change to be able to play this game without having to disable it every single time (at that point I rather then not play at all)
     
    #1 Gummiel, Oct 10, 2018 at 12:07 AM
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  2. NCSGeek

    NCSGeek Moderator
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    For any other antivirus, you could just add an exclusion. But for some reason, this does not solve the issue with Kaspersky. I've tried contacting kaspersky to see if I could get any answers, but I didnt get anything from that.
     
    #2 NCSGeek, Oct 10, 2018 at 12:10 AM
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  3. Gummiel

    Gummiel Villager

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    So it's basically incompatible with Kasperksy then? Well that sucks :/
     
    #3 Gummiel, Oct 10, 2018 at 12:18 AM
  4. NCSGeek

    NCSGeek Moderator
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    As far as I know, that is the case. Unfortunately. Im not even quite sure why. Like I said, I did try contacting their support, so you could try that too if you'd like. :/
     
    #4 NCSGeek, Oct 10, 2018 at 12:20 AM
  5. Wartai

    Wartai Moderator
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    NSCGeek is correct about Kaspersky, although once the game is started, you can re-enable Kaspersky.
     
    #5 Wartai, Oct 10, 2018 at 9:07 AM
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