Error: An unexpected error occurred (trying to sign in)

M41K3L77

Villager
Jul 24, 2020
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When I an trying to enter the game I get the error: Unexpected error occurred...
I have never had a problem with the game, Iplay in the same device. I have tried with two launchers v.2 and v.3. I show you below the error as it in v.3 launcher:

unknown.png

And in the logs:

2020-07-25 01:07:14.960 +02:00 [INF] Initializing bootstrapper
2020-07-25 01:07:15.153 +02:00 [INF] User config loaded from C:\Program Files (x86)\Steam\steamapps\common\Age Of Empires Online\CelesteConfig.xml
2020-07-25 01:07:15.156 +02:00 [INF] No game path is set
2020-07-25 01:07:15.157 +02:00 [INF] IsSteamVersion: false
2020-07-25 01:07:15.160 +02:00 [INF] Initialized web socket
2020-07-25 01:07:15.160 +02:00 [INF] Initializing fingerprint provider
2020-07-25 01:07:15.180 +02:00 [INF] Localized UI language to English (United States)
2020-07-25 01:07:15.180 +02:00 [INF] Bootstrapper initialized
2020-07-25 01:08:11.326 +02:00 [INF] Stored credentials is null: true
2020-07-25 01:08:11.326 +02:00 [INF] Performing login with entered credentials
2020-07-25 01:08:11.339 +02:00 [DBG] Initializing web socket
2020-07-25 01:08:11.371 +02:00 [INF] Attempting to connect to wss://ns544971.ip-66-70-180.net:4513/
2020-07-25 01:08:12.040 +02:00 [DBG] Web socket open
2020-07-25 01:08:12.040 +02:00 [INF] Successfully connected websocket
2020-07-25 01:08:12.044 +02:00 [ERR]
System.Runtime.InteropServices.COMException (0x80080005)
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
at Celeste_Public_Api.Helpers.FingerPrint.Identifier(String wmiClass, String wmiProperty)
at Celeste_Public_Api.Helpers.FingerPrint.CpuId()
at Celeste_Public_Api.Helpers.FingerPrint.GenerateValue()
at System.Threading.Tasks.Task`1.InnerInvoke()
at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Celeste_Public_Api.Helpers.FingerPrintProvider.<GetFingerprintAsync>d__2.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Celeste_Public_Api.WebSocket_Api.WebSocketApi.<DoLogin>d__26.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Celeste_Launcher_Gui.Pages.LoginPage.<PerformLogin>d__4.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Celeste_Launcher_Gui.Pages.LoginPage.<PerformLogin>d__3.MoveNext()

I have tried a connection througth cell phone with the antivirus deactivated but the error is the same.
 
Last edited:
When I an trying to enter the game I get the error: Unexpected error occurred...
I have never had a problem with the game, Iplay in the same device. I have tried with two launchers v.2 and v.3. I show you below the error as it in v.3 launcher:

View attachment 1954

And in the logs:

2020-07-25 01:07:14.960 +02:00 [INF] Initializing bootstrapper
2020-07-25 01:07:15.153 +02:00 [INF] User config loaded from C:\Program Files (x86)\Steam\steamapps\common\Age Of Empires Online\CelesteConfig.xml
2020-07-25 01:07:15.156 +02:00 [INF] No game path is set
2020-07-25 01:07:15.157 +02:00 [INF] IsSteamVersion: false
2020-07-25 01:07:15.160 +02:00 [INF] Initialized web socket
2020-07-25 01:07:15.160 +02:00 [INF] Initializing fingerprint provider
2020-07-25 01:07:15.180 +02:00 [INF] Localized UI language to English (United States)
2020-07-25 01:07:15.180 +02:00 [INF] Bootstrapper initialized
2020-07-25 01:08:11.326 +02:00 [INF] Stored credentials is null: true
2020-07-25 01:08:11.326 +02:00 [INF] Performing login with entered credentials
2020-07-25 01:08:11.339 +02:00 [DBG] Initializing web socket
2020-07-25 01:08:11.371 +02:00 [INF] Attempting to connect to wss://ns544971.ip-66-70-180.net:4513/
2020-07-25 01:08:12.040 +02:00 [DBG] Web socket open
2020-07-25 01:08:12.040 +02:00 [INF] Successfully connected websocket
2020-07-25 01:08:12.044 +02:00 [ERR]
System.Runtime.InteropServices.COMException (0x80080005)
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
at Celeste_Public_Api.Helpers.FingerPrint.Identifier(String wmiClass, String wmiProperty)
at Celeste_Public_Api.Helpers.FingerPrint.CpuId()
at Celeste_Public_Api.Helpers.FingerPrint.GenerateValue()
at System.Threading.Tasks.Task`1.InnerInvoke()
at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Celeste_Public_Api.Helpers.FingerPrintProvider.<GetFingerprintAsync>d__2.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Celeste_Public_Api.WebSocket_Api.WebSocketApi.<DoLogin>d__26.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Celeste_Launcher_Gui.Pages.LoginPage.<PerformLogin>d__4.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Celeste_Launcher_Gui.Pages.LoginPage.<PerformLogin>d__3.MoveNext()

I have tried a connection througth cell phone with the antivirus deactivated but the error is the same.
I dont know how or why but now I can play. If dev team did something thanks, if not, thanks anyway ;)