SOLVED Internal Error, Can't register/Login

Discussion in 'Installation' started by Hyperion, Sep 25, 2018.

  1. Hyperion

    Hyperion Villager

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    Hey there!

    Have trouble to login via Client. I used the troubleshooting-advices from your How-to-inteall-page. But poorly the problem coul not solved. Every time i try to register my acc with klick on "register" a window with "interanl error" pops up. Then i created my acc here in the forum and try to login via client the same internal-error-message again. (hope the forum-acc and the game-acc are the same).
    Can anyone help? New booting helps nothing.
     
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  3. NCSGeek

    NCSGeek Moderator
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    Have you tried again recently? Also, if you have any antiviruses/antimalware programs be sure to add an exclusion for the launcher/game. (If you use Kaspersky, you have to have Kaspersky disabled while playing)
     
  4. Hyperion

    Hyperion Villager

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    First thx for answer:)
    I even tried it again and disabled the realtime-protection of Aviara. Also tried to start the client as an admin but the same error appears again. The game and launcher have a exception for the firewall. Dont know what can i do more:/
    And i use your game scan too. During download of the game there must be some files get lost ore something. While scaning the launcher downloads about 300mb. So i can start the game offline. Thats a point but not that good^^'

    Update: I forgot to say, that i use it via steam. That will be thing too. My fault:/ But there is another issue. While the client get information for may patching it says the spartan catalog files are corrupted and should perform a full scan...but the full scan butto isnt active (its grey). Can't use the full scan. I have check the files via steam. Right click at he game in my libary -> local data -> check locale data for mistakes (i've use the german steam client but i believe its clear what i mean). 12 files was new ordered..but it helps nothing again:/
    I upload a screenshot of the error log. May it helps...
     

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    #3 Hyperion, Sep 26, 2018 at 8:53 AM
    Last edited: Sep 26, 2018
  5. NCSGeek

    NCSGeek Moderator
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    Oh, the steam file verification tool would cause issues. You should use the launcher's Game Scan instead. You'll have to run a game scan to make sure the files are alright
     
  6. Hyperion

    Hyperion Villager

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    Even done. But the error message remains...i can't login :/
     
  7. Phushion

    Phushion Villager

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    Same issue here man. Internal Error when logging in. Tried everything mentioned and everything I could think of, still have the issue.
     
  8. MainMan B

    MainMan B Berserker

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    Same problem here today, no problem yesterday...
     
  9. MainMan B

    MainMan B Berserker

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    I CAN play offline, not online, so it must have something to do with the servers.
     
  10. NCSGeek

    NCSGeek Moderator
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    Hi. Check your antivirus/antimalware programs and be sure to add exclusions for the game's folder. The program wont always tell you if it's interfering when it is.
     
  11. MainMan B

    MainMan B Berserker

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    It solved itself for me, it seems, when i tried another time, straight after.
     
  12. Phushion

    Phushion Villager

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    Wait... Did Hyperion get in? This is marked Solved now., and I didn't see a response from him.

    I went to play offline, did file scan, replaced all the files with zipped files again, downloaded what it asked me to so I could play offline, and that worked.

    Still cannot play online now. Internal Error.
     
  13. NCSGeek

    NCSGeek Moderator
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    I marked it as solved as I havent heard from him in a while. It'd be best to start a new thread for your issue, or for you to join the discord and contact #help.
     
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