installation

Discussion in 'Installation' started by Robin Andersson, Aug 1, 2019.

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  1. Robin Andersson

    Robin Andersson Spearman

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    Hello!

    Im in dire need of help!
    When I downloaded the game and followed the guide the launcher gave me this massage:Warning: error during update check: Could not initialize the configuration system.

    Do anyone know how to fix this?
     
    #1 Robin Andersson, Aug 1, 2019 at 1:29 PM
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  2. Wartai

    Wartai Moderator
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    Can you screenshot the error ?
     
    #2 Wartai, Aug 1, 2019 at 1:31 PM
  3. Robin Andersson

    Robin Andersson Spearman

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    Unfortunately no. Can´t upload png file apparently. Can this problem occure when files are missing?
     
    #3 Robin Andersson, Aug 1, 2019 at 1:43 PM
  4. Wartai

    Wartai Moderator
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    After you install the game and install the launcher, you will have to run Game Scan, which is in the launchers Tools ..
    That will download patches needed to play, patches contain added content, added quests etc....
     
    #4 Wartai, Aug 1, 2019 at 1:47 PM
  5. Robin Andersson

    Robin Andersson Spearman

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    I get the same massage when I try and update the game. I did note that, when I try to login I can´t finde the server IP, ( The firewall don´t block the launcher btw)
     
    #5 Robin Andersson, Aug 1, 2019 at 1:57 PM
  6. Wartai

    Wartai Moderator
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    did you place the launchers files in the games folder ?
    The launchers files should be in the same directory as spartan.exe

    Should look something like this
     

    Attached Files:

    #6 Wartai, Aug 1, 2019 at 2:00 PM
  7. Robin Andersson

    Robin Andersson Spearman

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    Yes I did.
    However my spartan file is not (spartan.exe) neither is the launcher.
     
    #7 Robin Andersson, Aug 1, 2019 at 2:47 PM
  8. Wartai

    Wartai Moderator
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    By default in windows, the file extension is not shown, you have to set it to show that in options..
    Thats not an issue ..
    Im stuck as to what the error is, is that error the exact wording ?
     
    #8 Wartai, Aug 1, 2019 at 3:01 PM
  9. Robin Andersson

    Robin Andersson Spearman

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    i see.

    Yes thats the exact wording
     
    #9 Robin Andersson, Aug 1, 2019 at 3:04 PM
  10. Wartai

    Wartai Moderator
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    #10 Wartai, Aug 1, 2019 at 3:25 PM
  11. Robin Andersson

    Robin Andersson Spearman

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    Yes I have three days ago. Then windows made an update and everything was lost.
     
    #11 Robin Andersson, Aug 1, 2019 at 3:29 PM
  12. Wartai

    Wartai Moderator
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    Look in launcher .. in Tools > Helpers > Windows Features, see if it states all is installed
     
    #12 Wartai, Aug 1, 2019 at 3:36 PM
  13. Robin Andersson

    Robin Andersson Spearman

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    Everthing is installed. Direct play and .net 3.5
     
    #13 Robin Andersson, Aug 1, 2019 at 3:46 PM
  14. Wartai

    Wartai Moderator
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    #14 Wartai, Aug 1, 2019 at 4:06 PM
  15. Wartai

    Wartai Moderator
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    Fix 3 wont matter, as that doesnt exist with this game ..
    Its 2am here, I have to log, if you still need help, I would suggest that you join our Discord (link at the bottom of site) and join channel #Help on the left ..
    NCSGeek should be around sometime a little later, he may be able to help if no one else can..
    Hopefully using the system file checker will fix it (Fix 1)
    You could also try these two commands as well
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth
     
    #15 Wartai, Aug 1, 2019 at 5:07 PM
  16. Robin Andersson

    Robin Andersson Spearman

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    Thanks alot!
    Think the first step will fix the problem. I ll let you know when its done.

    appreciate the help mate!
     
    #16 Robin Andersson, Aug 1, 2019 at 5:24 PM
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