Game doesnt launch

Discussion in 'Installation' started by Vankharr, Jan 18, 2018.

  1. Vankharr

    Vankharr Villager

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    Hi,

    I can't launch my game. I installed all the components listed, add exclusions on my anti-virus, did all the steps in the tutorial, but nothing happens when I click on play

    Could you help me?

    Thanks
     
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  3. NCSGeek

    NCSGeek Moderator
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    Hi! That sounds like an antivirus issue. Try adding exclusions for these three folders:

    • (the game's installation folder)
    • %userprofile%\Documents\Spartan
    • %userprofile%\AppData\Local\Temp
     
  4. Vankharr

    Vankharr Villager

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    Thanks for your response, but it's already done and it doesnt work
     
  5. NCSGeek

    NCSGeek Moderator
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    What antivirus do you use?
     
  6. Vankharr

    Vankharr Villager

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    Kaspersky Antivirus, but I tried to disable it and it did not work so I don't think it's from my AV :/
     
  7. NCSGeek

    NCSGeek Moderator
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    If we want to rule out Kaspersky, try temporarily uninstalling Kaspersky, rebooting the PC. Then repeat the installation of the celeste.zip. If the game still doesnt run, after hitting play, It definetly isnt kaspersky.
     
    Jeinx likes this.
  8. Deltex

    Deltex Villager

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    Same problem for me, I uninstalled Kaspersky as suggested above and it works. Re-installed Kaspersky, not working again. I have added the below to exclusions but still no joy.
    • (the game's installation folder)
    • %userprofile%\Documents\Spartan
    • %userprofile%\AppData\Local\Temp
    Edit: closing down Kaspersky completely also works, can load the game and then restart Kaspersky. Pain in the arse though lol.
     
  9. NCSGeek

    NCSGeek Moderator
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    Yeah, Kaspersky is weird like this, where their exclusions dont work. I've contacted them but to no avail.
     
  10. Urzhya

    Urzhya Villager

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    I have the same problem, the game was updated with your launcher but when i click on "play", the launcher reduce himself and there is no game ...
     
  11. NCSGeek

    NCSGeek Moderator
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    Like with the other's, it's probably your antivirus.
     
  12. Rob75

    Rob75 Spearman

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    have the same problem with kaspersky :(
     
  13. berserkAries

    berserkAries Villager

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    Hi Guys,
    I have written with Kaspersky Support for a long time and have now solved the problem together with them.
     
  14. azajali43

    azajali43 Villager

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    You can update your application. The problem might be occur through old version.
     
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